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Bills | Reports

Written by Keith Winhall

Updated at May 27th, 2025

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Table of Contents

Reports Overview Permissions Run a Report PDF Report CSV Report Report Types (Names) Report Examples Line Breakdown Line Breakdown - PDF Example Line Breakdown - CSV Example Mobile User Summary Mobile User Summary – PDF Example Mobile User Summary – CSV Example Site Spend Report Site Spend Report – PDF Example Site Spend Report – CSV Example

Reports Overview

Customers can generate a range of Reports in Cirrus Billing. The Reports tab sits within the Bills section of the portal.

Permissions

Only users with Company or Site level access can view Reports when the feature is available.

Note: User and Cost Centre logins do NOT have access.

The Site dropdown shows all sites linked to the account for Company level users.

Site level users will only see the site(s) they have access to in the dropdown menu.

Run a Report

A user can generate a Report at any time during the month. This can be a current billing report or a report from a previous Billing Period.

To run a Report:

1.  Navigate to the Bills section of the portal.

2.  Select the Reports tab.

3.  When you first visit the Reports page, it shows the current Billing Period.

4.  If needed, select an earlier period from the Billing Period dropdown.

5.  Choose a Report option from the drop-down menu.

6.  If you have access to more than one Site, choose the option you need from the dropdown.

7.  Next, select the Generate button.

8.  You have two report format options. Choose either PDF or CSV.

Note: If no data is available for your chosen report, you will see an on-screen information message.

PDF Report

If you select PDF, the report will open in a new browser window. You can view the PDF in your browser and save it to a preferred file location.

CSV Report

If you select CSV, the report download option will pop-up within your browser. You can open the file to view it and save it to a preferred file location.

Report Types (Names)

There are several Reports available. The table below provides a brief purpose for each.

Report Name Purpose
Line Breakdown

A breakdown of all Billing IDs for the chosen Site.

Information includes:

  • Billing ID
  • Billing ID Type
  • Line Description
  • Calls (#)
  • Texts (#)
  • Data(MB)
  • Calls (£)
  • Service Charges (£)
  • Total (£)
Mobile User Summary

A breakdown of all Mobile Users and their charges per Billing ID.

Information includes:

  • Billing ID
  • User Name
  • Billing ID Type
  • Data(GB)
  • Mins Usage
  • Texts
  • Service Charges (£)
  • Out of Bundle (£)
  • Total (£)
Site Spend

A breakdown per Site for calls and services.

Information includes:

  • Site Ref.
  • Calls (#)
  • Duration (Min)
  • Texts (#)
  • Usage (GB)
  • Calls (£)
  • Service Charges (£)
  • Total (£)

Report Examples

Line Breakdown

Line Breakdown - PDF Example

Line Breakdown - CSV Example

Mobile User Summary

Mobile User Summary – PDF Example

Mobile User Summary – CSV Example

Site Spend Report

Site Spend Report – PDF Example

Site Spend Report – CSV Example

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